Refund Policy

1. Satisfaction Guarantee

At BizGrowth, we stand behind our work. We are committed to delivering exceptional consulting services and measurable results. If you are not satisfied with our services, we will work with you to address your concerns.

2. Refund Eligibility

Refunds for BizGrowth consulting services are considered on a case-by-case basis. Eligibility requires:

• Written request submitted within 30 days of service completion
• Documented evidence that services did not meet agreed-upon deliverables
• Proof that the client fully participated in the engagement as outlined
• No project-based work completed if requesting partial refund

3. Refund Process

To request a refund:

1. Contact our support team at refunds@bizgrowth.com
2. Provide detailed explanation of your dissatisfaction
3. Include any relevant documentation or communication
4. We will review your request within 5 business days
5. If approved, refunds will be processed within 10 business days

4. Non-Refundable Items

The following are non-refundable:

• Partially completed engagements where client initiated termination
• Services already delivered and strategies implemented
• Travel expenses and external costs incurred
• Retainer fees for ongoing advisory relationships

5. Modifications and Cancellations

Cancellations requested before service commencement will receive a full refund. Cancellations after work has begun are subject to a pro-rata refund based on completed work.

6. Dispute Resolution

In the event of a dispute regarding refunds, both parties agree to work through our dispute resolution process. We encourage open communication to resolve any issues before escalating to formal procedures.

7. Contact Us

For refund-related inquiries, please contact us at:

Email: refunds@bizgrowth.com
Phone: +1 (555) 123-4567
Address: 123 Business Avenue, San Francisco, CA 94105, United States